The Inbound Loyalty Service helps to attract more inbound roamers into the networks of visited operators as it gives travellers incentive to make roaming calls by earning airline miles or hotel points. End-users need to register only once on Travelling Connect website and when abroad roam on affiliated operator’s networks (Partner Networks). Members enjoy awards for each minute of a call made and in some networks also for SMS and DATA. Earned airline miles or hotel points are automatically credited to the airline or hotel loyalty program accounts of the members. Travelling Connect runs regular campaigns with existing members and arranges joint promotions with loyalty programs (airlines and hotels) to stimulate new registrations.
Contact us to learn more about the Inbound Roaming Service.
Mobile operators can offer a loyalty program to their subscribers where they can earn airline miles or hotel points whenever their subscribers travel abroad and makes use of roaming. This way Mobile operator can build direct positive relationship, reduce churn, increase ARPU and simply make their customers happy. Travellers value airline miles and hotel points above other rewards (such as free airtime). Earned miles or points can be further redeemed into free airline tickets, hotel stays and other goods or services from their airline or hotel Loyalty program.
The service is a complete outsourced solution whereby Travelling Connect develops a front- and backend and ensures that awards (airline miles and hotel points) are credited to the loyalty program accounts of the customers. You will only need to define a value proposition and promote the service to your subscribers.
Contact us to learn more about the Outbound Loyalty Service.